FAQ
Have questions? Here you'll find the answers most valued by our users, plus step-by-step instructions and support.
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CVGen is an AI-powered platform that generates professional, tailored CVs and cover letters in minutes, helping you land your dream job.
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You fill out a simple form, our AI crafts your documents, and you can download them instantly or receive them by email after payment. No account or sign-up required.
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While CVGen is optimised for the UK job market, you can use your documents for other countries. We recommend reviewing and editing for local requirements.
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You will receive your CV and cover letter in .docx format. You are free to open and edit them as you wish using Microsoft Word or Google Docs.
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Yes, you need to enter your CV details. Our AI will use this information to craft a personalised profile for your CV and cover letter, tailored to the role you're applying for.
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Absolutely. You receive your CV and cover letter in .docx format, so you can edit them on any device using Word or Google Docs.
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We provide your documents in .docx format only. This ensures you can easily open, edit, and share your CV and cover letter using Microsoft Word or Google Docs.
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We aim to help your CV perform well with Applicant Tracking Systems (ATS) by using clear formatting and relevant keywords. However, we recommend reviewing and tailoring your documents for each job application.
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ATS stands for Applicant Tracking System. These are software tools used by many employers and recruiters to automatically scan, filter, and rank CVs before a human ever sees them. CVGen aims to create documents that are friendly to ATS—to help you get noticed and increase your chances of landing an interview. For best results, always review and tailor your CV for each job.
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You can select from the following tones at the time of generation:
- Professional – Clear, formal, and businesslike
- Friendly – Warm, approachable, and personable
- Confident – Assertive and self-assured
- Persuasive – Convincing and motivating
- Creative – Imaginative and original
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We use OpenAI's GPT-4, one of the most advanced language models available, to power our AI-generated CVs and cover letters. This ensures your documents are written in a natural, professional style.
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No, your data is only used to generate your documents and is not used for training.
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No. Our AI is designed to write in a natural, professional style tailored to your experience and the job you want.
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Just £4.99 for both your CV and cover letter, delivered instantly.
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Yes, all payments are processed securely via Stripe.
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No, we do not store your data long-term. Your information is only used to generate your documents. We securely hold your generated CV and cover letter for 7 days from the date of purchase, so you can re-request them by email if needed. After 7 days, your documents and personal data are automatically and permanently deleted for your privacy.
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Use the "Re-Request Docs" link in the footer and enter your email and reference ID from your original purchase. We'll resend your documents to your email, as long as it's within 7 days of purchase.
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Due to the instant and digital nature of our service, refunds are generally not available. If you have an issue, please contact us and we'll do our best to help.
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Instantly after payment, both as a download and by email.
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Yes, you can generate as many AI-powered CVs and cover letters as you need for different applications.
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You'll receive your CV and cover letter in both Word (.docx) and plain text (.txt) formats.
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Yes, you can open and edit the text files on any device. For Word documents, you may need a compatible app.